Automatic Driving School Burgess Hill UK Terms & Conditions and Privacy Policy.
Contents
- Driving Permit and Eyesight Requirements
- Payments and Refund Polic
- Punctuality
- Learner’s Comfort and Wellbeing
- Driving Test and Use of the Vehicle
- Driving Test Centre
- Training and Lesson Location
- Lesson Cancellations
- Pick-Up and Drop-Off from Different Locations
- General Terms
- Personal Information Collection and Use
- Policy on Lost or Misplaced Belongings
Driving Permit and Eyesight Requirements
- License: All students are required to hold a valid UK driving licence, either a provisional or full licence. This licence must be presented to the driving instructor either before or during the first lesson. Without a valid licence, students will not be permitted to take lessons.
- Eyesight Test: Students must ensure that they can read a standard vehicle number plate from a distance of 20.5 meters (67 feet). If the student requires corrective lenses, such as glasses or contact lenses, they must be worn during this test and throughout the lessons. Failure to meet this eyesight requirement could result in cancellation of the lesson until the issue is resolved.
Payments and Refund Polic
- Payment Methods: Payment for lessons can be made directly to the instructor either in cash or via debit or credit card (Visa, MasterCard) through the school’s online portal. Payments must be made before the commencement of lessons.
- Booking Discounts: If you book a block of lessons (10 Hours) at a discounted rate, this discount is non-refundable. Should a student decide to cancel their course midway and a refund is agreed upon, the standard hourly rate will be applied to the lessons already taken, and any balance after this deduction will be refunded. Block bookings must be completed within six weeks of the initial payment unless alternative arrangements have been made.
Punctuality
- Student Responsibility: It is in the student’s best interest to be punctual for their driving lessons. The instructor will wait for a maximum of 15 minutes outside the student’s designated pick-up location.
- Late Arrival: If the student is running late, they should inform the instructor as soon as possible. The instructor will attempt to accommodate the delay, but if the student fails to notify the instructor within 15 minutes, the lesson will be charged in full.
Learner’s Comfort and Wellbeing
- Clothing and Footwear: For safety reasons, students should wear appropriate, comfortable clothing and footwear that allows for full range of motion and proper control of the vehicle. Avoid wearing restrictive clothing or footwear, such as flip-flops or heels, that could interfere with your ability to safely operate the car.
- Health Conditions: Students must inform the instructor of any medical conditions or medications that may impair their ability to drive safely. This includes conditions such as epilepsy, fainting, or the use of alcohol or drugs. The instructor reserves the right to cancel lessons if they believe the student is unfit to drive safely.
Driving Test and Use of the Vehicle
- Instructor’s Right to Terminate Lessons: The instructor has the authority to end any lesson if they deem the student to be unfit for driving due to illness, intoxication, or other impairments. This also applies to situations where the student’s clothing or footwear is deemed inappropriate for driving.
- Vehicle Use for Driving Test: The instructor may withhold the use of their vehicle for a driving test if they determine that the student is not up to the test standard. If the student fails to pass a mock test or if their driving poses a risk to the safety of the instructor’s vehicle or public safety, the car will not be made available for the driving test.
- Withdrawal Without Notice: The instructor reserves the right to withdraw the vehicle without prior notice if the student is not ready for the driving test or does not meet the test standards.
- Instructor’s Liability: The instructor will make every effort to ensure the vehicle is in full working order and complies with all legal standards at the start of the test. However, they cannot be held liable for vehicle failure during the test or any consequential losses.
- DVSA Test Cancellations: The instructor is not responsible for cancellations by the DVSA (Driver and Vehicle Standards Agency) due to bad weather, staff shortages, illness, or other unforeseen circumstances. In such cases, the lesson and car fees will still be charged. Students are advised to seek compensation directly from the DVSA.
Driving Test Centre
- Test Centre Coverage: Automatic Driving School Burgess Hill UK only covers the Burgess Hill Test Centre. Students must ensure they book their driving test at this location as the school does not provide services for any other test centres.
Training and Lesson Location
- Start and End of Lessons: Lessons will begin and end at the same location, unless otherwise arranged in advance with the instructor. If necessary, the instructor may drive the student to a safe location for practical lessons. This travel time will count as part of the lesson duration.
- Public Safety Considerations: Instructors have the right to choose a lesson location that ensures the safety of both the student and the public.
Lesson Cancellations
- Instructor Cancellations: If the instructor needs to cancel a lesson, they will provide at least 48 hours’ notice. In the absence of this notice, the lesson will be rearranged free of charge.
- Student Cancellations: Students must provide at least 48 hours’ notice if they wish to cancel or reschedule a lesson. Failure to do so will result in the full lesson fee being charged. One lesson can only be rescheduled or cancelled; change one time.
- DVSA Test Cancellations: If a student plans to cancel their DVSA test, they must provide a minimum of 3 days’ notice. Additionally, students must seek the instructor’s approval before registering for a driving test to avoid losing the test fee. If the instructor feels the student is not test-ready within 3 days of booking the test, the instructor has the right to refuse participation in the test.
Pick-Up and Drop-Off from Different Locations
- Service Availability: If a student wishes to be picked up or dropped off at a location different from their home address, they must provide 48 hours’ notice. This service may not be available for every lesson as instructors often have a fully booked diary. Due to scheduling constraints, it may not always be possible to accommodate changes in pick-up/drop-off locations.
General Terms
- Right to Amend: Automatic Driving School Burgess Hill UK reserves the right to amend these terms and conditions at any time. Students will be notified of any significant changes.
Policy on Lost or Misplaced Belongings
- Automatic driving school burgess hill UK and its instructors are not responsible for any personal belongings left behind in the driving school’s vehicles. Students are fully responsible for keeping track of their own belongings, including but not limited to items such as water bottles, jackets, pens, notebooks, umbrellas, or any other personal items.
- If a student leaves an item behind in a vehicle after a lesson or in any school facility, there is a possibility that: .
- Another student may pick up the item, either by mistake or intentionally.
- Additional items may accumulate in the vehicle, making it harder to identify or retrieve lost items.
- To avoid inconvenience, students are reminded to check their surroundings carefully and ensure all personal items are collected before leaving the vehicle.
- Automatic driving school burgess hill UK cannot guarantee the return of any lost or misplace encouraged to contact the school instructors promptly if they believe they have left something behind, but the school accepts no liability for missing belongings.
Automatic Driving School Burgess Hill UK Privacy Policy
Personal Information Collection and Use
- Data Security: Automatic Driving School Burgess Hill UK takes the security of your personal data seriously. All personal information collected during the registration process is securely stored on a protected server.
- Data Sharing: Your personal information will only be shared with your driving instructor or other third parties if it is required to comply with legal obligations or government regulations.
- Third-Party Disclosure: Automatic Driving School Burgess Hill UK will not share, sell, or distribute your personal information to third parties unless it is necessary to comply with applicable laws or regulatory requirements.
TestimonialsWhat Saying Students Feedback
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Tina Liu
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Daniel Pearson
Driving Student“My driving instructor was fantastic; calm, patient and encouraging! I recommend her to anybody looking to start driving.”
Mason Robert
Driving Student“My driving instructor gives you confidence and builds the skills for driving that you will use for your whole lifetime he encourages and works at your pace and is honest in his feedback he is hardworking a dedicated to making sure his pupils are safe and skilled drivers and has high standards you will not regret booking with Burgess hill driving school. ”
Bradley Hamilton
Driving Student“I highly recommend my instructor she was calm, and motivated. Anyone looking to start driving would be benefited.”
Mariana Mojarin
Driving Student“I was learning to drive again after a 14-year break and wanted to learn in an automatic car. Akhtar was recommended to me by a friend ”
James Fernyhough
Driving Student“I just started some refresher driving lessons after 12 years of not driving and I was very nervous about driving again but after 2 lessons I am already feeling very comfortable being back in a car. ”